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Assessor

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1. What is the process to appeal my property assessment?
2. What are the requirements for a PRE (Principal Residence Exemption)?
3. Will my multiple property all qualify for a PRE exemption?
4. What are the requirements for the PRE qualification?
5. What is the difference between assessed value and taxable value?
6. What is fair market value?

Cemetery FAQs

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1. How much does a lot cost?

City Council

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1. How do I contact my council representative?

City FAQs

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1. What are City Hall's hours of operation?
2. I am new to Iron Mountain. Where can I find out more about the City?
3. Where do I obtain a passport?
4. Where do I obtain a marriage license?
5. Can we get copies of birth certificates at City Hall?
6. Who do we call for Animal Control?
7. How can I find things on the Website?
8. Are political signs regulated by the City?

Clerk Treasurer

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1. What are the Clerk Treasurer's hours?
2. How can I receive a credit or have my property?
3. When can I expect to receive a bill and when is it due?
4. I didn't receive a bill, what should I do?
5. My bill has someone else's name on it, what should I do?
6. Where can I pay my taxes and what payment options are available?
7. What are the penalties for late payment?
8. The taxable value or principal residence exemption on my bill is incorrect, what should I do?
9. The taxable value or principal residence exemption for my property is being corrected at the board of review, should I wait for the corrected bill before paying?
10. How do I get a Vendor/Selling Permit?

DPW FAQs

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1. Where can I bring brush, leaves or grass clippings?
2. Who is responsible for my garbage pickup?
3. Who do I contact if my sewer is backed up?
4. Who is responsible for sidewalk construction and maintenance?

Fire FAQs

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1. How do I call the fire department?
2. Do we have to pay if we call the fire department?
3. Where is the best place to install a smoke detector?
4. Who makes the best smoke detector?
5. Why is my fire hydrant green?

How Do I...

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1. How do I receive emergency information to my mobile phone?
2. How do I contact my council representative?

Online Lookup for Owners

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1. I'm a taxpayer in the City of Iron Mountain. Why should I have to pay?
2. How do I set up my free account for the first time?
3. I created a user account. How do I log in?
4. What if I own multiple properties? Do I have free lookup to all of them?
5. I am a landlord. Will I have free access to properties I own under my rental business name?
6. How do I change my password?
7. I have an account but I forgot my password.
8. How do I look up information?
9. Who should I contact if I have other questions?

SMS FAQs

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1. What is the WISE Alert service?
2. How does the WISE Alert service work?
3. What is text-messaging and how do I sign-up for it?
4. What types of alerts will be sent?
5. When is a message sent?
6. How long does it take to receive an alert?
7. How long are these messages?
8. Will my mobile phone work in a major emergency?
9. What is the cost of this service?
10. How can I find out if the e-mail address my service provider gave me will work?
11. How do I Unsubscribe
12. What if I have a problem Subscribing or Unsubscribing?
13. How do I read text messages on my phone?

City Hall: 501 S Stephenson Ave. Iron Mountain, MI 49801
P: 906-774-8530 F: 906-774-3774 E:cityhall@cityofironmountain.com