FAQs

When will I get my refund back?: The security deposit will be refunded to you once the Finance Department has been notified by the Public Works Department that the pavilion has been left in good condition/cleaned following your rental. Payment is usually made within seven to ten days following the date of rental. If you have not received your refund after ten (10) days, please contact Cheryl or Heather at 906-774-8530.

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City Park Pavilion

1. How many people does the pavilion hold?: The occupancy rating inside the Pavilion is 150.

2. What amenities are included with the pavilion?: The pavilion includes a full kitchen with refrigerator freezer, electric range, sink, serving window and a double refrigerator/cooler in the main hall, 10 picnic tables for seating and two serving tables. The building is NOT air conditioned or heated. Four box fans are provided. Bathrooms are located in the Bocce Ball building next to the pavilion. Keys are provided for the bathrooms and bathrooms must be locked again at the end of the rental. A keg cooler and bar are available in the main area (please note: keg cooler is secured to the floor and not movable).

3. Are dishes or utensils provided?: The kitchen does not include pans, dishes, or utensils. Renter should bring their own if needed.

4. Can we decorate? Are there any restrictions on how we can decorate?: Renters can bring any decorations as long as their application does not cause damage to walls or other surfaces. Nails and screws are prohibited as they cause splits and damage the wood structure. Push pins are provided for securing decorations to walls. All pins must be removed and returned to the bin for the next renter. Clips are also proved to secure tablecloths to tables. If tape is used ALL fragments of tape must be removed and/or scrapped off tables and surfaces.

5. How early can we get in to the pavilion to decorate etc.? Can we get the keys early or decorate the night before?: Officially, your paid rental period begins on the morning of your rental at 7am. The City Manager may occasionally allow early access on a case-by-case basis if the pavilion is not rented. Early access is after 5pm the evening before the rental date. The renter is required to call on the day before their rental to request early access. Access to the pavilion prior to the paid rental period cannot be guaranteed. Renters who need to plan for preparation prior to their date are advised to add an extra rental day. Saturday rentals may add a Friday rental at a discounted midweek rate.

6. Where do we pick up the keys?: Keys can be picked up the morning of the rental at the Iron Mountain Police Department at 111 E Fleshiem St.

7. Can I send another person to pick up the keys?: Keys must be picked up by the person who signed the documents. The renter has the option to contact us with an alternative person at least one business day before the rental date so it can be noted with the Police Department. The renter or the alternative will be required to show picture ID to pick up keys.

8. Where and when do we return the keys?: Keys should be returned to the Police Department the night of the rental. If the window is closed use the phone at the entrance to call an officer to meet you for the keys.

9. When do we have to be out and cleaned up? Can we clean the next day?: The park officially closes at 11pm. The rental ends also at 11pm. Clean-up is generally required before the next day. Workers must inspect and have the facility clean and ready for the next renter prior to 6am the next day. If the inspection occurs before you have completed cleanup your refund may be retained.

10. What do we have to clean? Do we have to mop etc.?: The pavilion and surrounding grounds should be returned to a clean condition acceptable for the next renter. Floors should be swept and mopped if needed. If you should find unacceptable conditions or damaged items at the start of your rental please list and report such items so they will not affect your inspection and deposit release

11. Are garbage bags provided or do we bring our own? Where do we put the garbage?: Garbage bags are provided. Garbage must be placed in the large bins located outside of the pavilion and throughout the park.

12. When will I get my refund back?: The security deposit will be refunded to you once the Finance Department has been notified by the Public Works Department that the pavilion has been left in good condition/cleaned following your rental. Payment is usually made within seven to ten days following the date of rental. If you have not received your refund after ten (10) days, please contact Cheryl or Heather at 906-774-8530.